Inbox

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Privacy policy

Last updated:

This policy explains how Inbox ("we") collects, uses and protects information when you use our website and services.

Information we collect

  • Account details you give us, such as name, email, phone number and company.
  • Messages and contact data processed on your behalf through the WhatsApp Business Platform.
  • Usage and device data collected automatically when you use the service.

How we use information

  • To provide, maintain and improve the service.
  • To route and display conversations to your authorised team members.
  • To communicate with you about your account and product updates.

Sharing

  • We share data with Meta Platforms as required to send and receive messages.
  • We use trusted sub-processors for hosting and infrastructure. [List sub-processors.]
  • We do not sell personal data.

Retention

  • [Describe retention periods for account, message and log data.]

Your rights

  • You can request access, correction or deletion of your data by emailing privacy@inbox-s.com. See our data deletion page for details.

Contact

  • Questions about this policy: privacy@inbox-s.com.