Inbox

Built on the official WhatsApp Business Platform

Every customer chat, one shared inbox.Every chat, a deal in motion.

Inbox gives your sales and support teams one WhatsApp number, smart routing and a live pipeline, so no customer waits and no lead slips away.

Early access is free. No credit card.

N

Noura Al-Qahtani

Assigned to Sara · Sales

Qualified

Hi, can you deliver 40 boxes to Dammam by Thursday?

Hi Noura! Yes, Thursday works. I'll send the quote now.

Perfect, thank you

Note: VIP customer, offer the bulk rate

Type a reply…

Starts on WhatsApp. More Meta channels on the way.

  • WhatsAppLive
  • InstagramComing soon
  • MessengerComing soon

Features

Everything your team needs to sell on WhatsApp

Shared team inbox

One number for the whole team. Every conversation is open, pending or resolved, so you always know what needs a reply.

Smart assignment

New chats go to the right team automatically and respect your business hours. Agents can claim, hand over and track who owns what.

Sales pipeline

Move each conversation from new to qualified to won on a kanban board, right next to the chat.

Broadcast campaigns

Send approved templates to thousands of contacts and track delivery and reads for every recipient.

Call queue

When a customer asks for a call, it lands in a shared queue. Log the outcome, and the next step stays with the chat.

Notes & contacts CRM

Private team notes, lead source and priority, and a full contact history, all where the conversation happens.

Pipeline

See your whole funnel at a glance

Every WhatsApp conversation is a card. Drag it forward as the deal moves and the team sees the same picture.

New

2
  • Abdullah · Website
  • Reem · Instagram ad

Qualified

2
  • Noura · 40 boxes
  • Al-Bayan Trading

Won

1
  • Faisal Store

Lost

1
  • Khalid · Out of area

How it works

Live in an afternoon

  1. 1

    Connect your number

    Link your WhatsApp Business number through Meta's official sign-up flow in a few clicks.

  2. 2

    Invite your team

    Add sales, support and operations, and set business hours and routing rules.

  3. 3

    Reply, route, close

    Answer from one inbox, move deals through the pipeline and run campaigns that convert.

Pricing

Simple plans in Saudi Riyals

Early-access pricing, subject to change. Meta conversation fees are billed at cost.

Starter

For small teams getting organised.

199SAR / month

  • 3 team members
  • Shared inbox & notes
  • Business hours & routing
Get early access
Most popular

Growth

For teams selling at scale.

499SAR / month

  • 10 team members
  • Sales pipeline & call queue
  • Broadcast campaigns
Get early access

Business

For multi-branch and enterprise teams.

Talk to us

  • Unlimited team members
  • Multiple numbers
  • Priority onboarding
Talk to us

FAQ

Questions, answered

Is Inbox an official WhatsApp solution?

Inbox is built on Meta's official WhatsApp Business Platform (Cloud API). Your messages are sent through Meta's API, never through unofficial workarounds that risk your number.

Can I keep my current WhatsApp number?

In most cases, yes. We'll help you connect your existing business number or register a new one during onboarding.

Who pays the WhatsApp conversation fees?

Meta charges per conversation based on category and country. We pass these fees through at cost, with no markup.

When are Instagram and Messenger coming?

They're next on the roadmap. Waitlist members get access first.

Does it work in Arabic?

Yes. The whole product works in Arabic and English, right-to-left included.

Be first in line

We're onboarding a small group of teams in Saudi Arabia and the Gulf. Leave your details and we'll be in touch.

Or email us at support@inbox-s.com