Shared team inbox
One number for the whole team. Every conversation is open, pending or resolved, so you always know what needs a reply.
Built on the official WhatsApp Business Platform
Inbox gives your sales and support teams one WhatsApp number, smart routing and a live pipeline, so no customer waits and no lead slips away.
Early access is free. No credit card.
Noura Al-Qahtani
Assigned to Sara · Sales
Hi, can you deliver 40 boxes to Dammam by Thursday?
Hi Noura! Yes, Thursday works. I'll send the quote now.
Perfect, thank you
Note: VIP customer, offer the bulk rate
Starts on WhatsApp. More Meta channels on the way.
Features
One number for the whole team. Every conversation is open, pending or resolved, so you always know what needs a reply.
New chats go to the right team automatically and respect your business hours. Agents can claim, hand over and track who owns what.
Move each conversation from new to qualified to won on a kanban board, right next to the chat.
Send approved templates to thousands of contacts and track delivery and reads for every recipient.
When a customer asks for a call, it lands in a shared queue. Log the outcome, and the next step stays with the chat.
Private team notes, lead source and priority, and a full contact history, all where the conversation happens.
Pipeline
Every WhatsApp conversation is a card. Drag it forward as the deal moves and the team sees the same picture.
New
2Qualified
2Won
1Lost
1How it works
Link your WhatsApp Business number through Meta's official sign-up flow in a few clicks.
Add sales, support and operations, and set business hours and routing rules.
Answer from one inbox, move deals through the pipeline and run campaigns that convert.
Pricing
Early-access pricing, subject to change. Meta conversation fees are billed at cost.
For small teams getting organised.
199SAR / month
For teams selling at scale.
499SAR / month
For multi-branch and enterprise teams.
Talk to us
FAQ
Inbox is built on Meta's official WhatsApp Business Platform (Cloud API). Your messages are sent through Meta's API, never through unofficial workarounds that risk your number.
In most cases, yes. We'll help you connect your existing business number or register a new one during onboarding.
Meta charges per conversation based on category and country. We pass these fees through at cost, with no markup.
They're next on the roadmap. Waitlist members get access first.
Yes. The whole product works in Arabic and English, right-to-left included.
We're onboarding a small group of teams in Saudi Arabia and the Gulf. Leave your details and we'll be in touch.